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Travel Sri Lanka - Customer Reviews & Blogs

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This is best and nice surprise gift by my children for my 60th Birthday.

Tour was went very good, each places we visited was interesting and enjoyed very much. Most interesting thing are we done is climbing sigiriya lion rock and learn lot of the historical back ground of Buddhist temples in Anuradhapura, and other eye-catching places are tea plantation, botanical garden and spice farm, vehicle comfortable and clean our chauffer was Prasad is very helpful, polite and friendly we have enjoyed his company and he is a very good tour guide indeed , he had a great historical knowledge. All the hotels are we have booked are five stars and all the hotels staff very good and efficient.
Posted by - Mrs. Anjna Patel, 24-Dec-2015

Tour of Sri Lanka was first class

As a wold wide travellers we have found our stay /tour of Sri Lanka to have been first class and would have no hesitation in using Elegant travels to plan our tour , we are recommending your company again. We had lots of interest on sigiriya fortress, elephant orphanage, cultural past and present & also waterfalls. Chauffeur Sarath made our holiday one of the most enjoyable experience ever.
Posted by - Ms. Brenda and Gary Jones, 24-Nov-2015

Once in Sri Lanka – An Excellent Experience.

Vehicle is clean and well presented, chauffeur guide was excellent
(there is nothing much written on the feedback form)
Posted by - Mr. Richard Larner, 15-Oct-2015

Everything excellent most informative

We choose Sri Lankan and Maldives Twin centre Holiday . Had a wonderful time in Sri Lanka. Handling at Airport was excellent. We ware interested in the people, Climate, Temples etc… Guide Mahesh De Silva made our trip a happy and cheerful.
Posted by - Mrs. Margret Freeman, 25-Sep-2015

Very Professional

During March 05-21, 11 old people coming from Shanghai China and the trip was well arranged travelSrilanka. We discussed the whole trip schedule and on the first day we arrived and they gave us professional suggestions to run the whole trip smoothly. They were quite clear about the hotels, sightseeing place, food and distance, They finally offered a reasonable price of 5 rooms for each day including breakfast, 2 vans for 1250KM.
We really had wonderful time in Sri Lanka, two drivers are the experts too, they took good care of the old people during the whole trip. We are friends now. Good Luck! Welcome to China someday if you get chance.
Posted by - Mr. Jun Tang, 10-Apr-2015

REVIEW

Thank you thank you thank you, on behalf or myself and our group. I can truly say that we have had the most amazing time. Although the first few days touring were hectic and tiring it was worth it seeing all the culture of sri lanka. It's hard to pick out the best highlight from all the temples, seeing wild elephants, feeding baby ones meeting it's colourful people all of it was just amazing. Jude our guide was so knowledgeable and friendly, nothing was too much. I feel we have a friend for life. The driver did a great job keeping us alive on the crazy roads and Powan the young helper was just lovely. The hotels and food were wonderful. Nothing is too much bother for the people of Sri Lanka. We have never experienced a country like it and I know that my husband and I will definitely be coming back.
Posted by - Mrs. Emma Jones, 14-Sep-2014

Enjoyed the tour very much – Hope to return one day

We were interested in People the History + the places and particularly interested in Kandy. Hotels were as expected, Cinnamon Citadel – Kandy was excellent with a lovely river view room. We liked Avani clean rooms great location.

Our guide Upali was very knowledgeable friendly and made sure our needs were met.
Posted by - Mr. Graham Wild, 22-May-2014

Excellent service from Start to Finish

We were interested in colourful scenery, culture, wild life and elephants. Our own vehicle was comfortable with an experienced tour guide very knowledgeable and helpful – no stress
Posted by - Mr. Sheila Prior, 12-May-2014

We enjoyed our whole trip

Sri Lanka was our choice of must see countries.
We were interested in local people ,lush green, country, national park, tea plantations. At Cinnamon Citadel Kandy the chef – Manager (Arshad) and the barman (Wasantha) went the extra mile to give us better service with extra vegetarian dishes. Upali our chauffeur guide was a true gentleman with extremely good manners and very knowledgeable.
Posted by - Mr. Rajesh Patel, 23-Apr-2014

Glad that we choose this tour

You have a remarkable gentleman representing your company , he was polite easy to talk with (Good sense of English humour) a great ambassador for you and the country. (Rukmal Dabere)

This was a tour we considered for many years but we were put of by the Tamil the situation. Now that the everything g is settles it was the right time to come and WE ARE GLAD WE DID IT.

We were interested in the scenery ,culture and people the elephants. With your experience we had a perfect getaway.
Posted by - Mr. Peter Hammer, 06-Apr-2014
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We were extremely happy

We were extremely happy with the whole itinerary that you had put together for us and our driver Janaka De Silva was just fabulous. His car was spotlessly clean, he was always punctual and very knowledgeable about the island and nothing was too much trouble for him.

We will certainly have no hesitation in recommending Elegant Travels.

Thank you once again

Debbie Hine
Posted by - Ms. Deborah Hine, 15-Mar-2014

We had a wonderful time in Sri Lanka

We had a wonderful time in Sri Lanka. We found our guide/driver, Channa De Silva, absolutely brilliant - he couldn’t do enough for us. He really made the holiday.
The hotels on the whole were really good. Thought you'd like to know - thanks for your help and organisation.

Gill Walker
Posted by - Mrs. Gill Walker, 15-Mar-2014

Very well organized

Very well organized from both the UK and locally. Our chauffer guide was extremely knowledgeable + helpful and meets our stay special.
Posted by - Ms. Liz Grindell, 15-Mar-2014

We did everything we wanted to do

We did everything we wanted to do and more with a helpful tour guide which made our trip into an amazing experience.
Posted by - Mrs. Anne McDowell, 15-Mar-2014

A truly amazing experience

Thank you for arranging our recent memorable tailor-made trip to Sri Lanka and the Maldives. Our driver, Janaka, was excellent - nothing too much trouble. He even managed to add to our already busy itinerary. Highlights had to be seeing a herd of elephants in the wild and two blue whales but also the culture and the friendliness of the Sri Lankan people. Overall an experience we will both remember for a long time to come. We certainly would have no hesitation in recommending your company to family and friends.
Peter and Christine Nippard
Posted by - Mr. Peter Nippard, 06-Mar-2014

Recent Sri Lanka Trip Feb 2014

Just returned from a trip of a lifetime, professionally organised from the onset in the UK- thank you Ruwan.Flight excellent with Sri Lankan Airlines, hotels all amazing ( go for Deluxe if poss),and Driver/Guide just an incredible person.We will be reurning to Sri Lanka in a couple of years and it will definitely be with SriLanka/Elegant Travel!!
Posted by - Mr. Peter Hamer, 01-Mar-2014

Very happy with tour

Very happy with tour made for a memorable honeymoon. Would recommend to friends and family. Upali very knowledgeable and was a great tour guide.
Posted by - Mr. Abigail Rhodes, 23-Dec-2013

Excellent

Guide is vitally important and ours was first class. A bad guide would have ruined the holiday and was my main concern price to the holiday.
Posted by - Mr. Kelvin Shaw, 23-Dec-2013

A well organized trip

A well organized trip. Nothing too much trouble. Very friendly chauffer.
Posted by - Mr. Paul Beech, 23-Dec-2013

Very good and very enjoyable

Very good and very enjoyable even though it has been exhausting. Service and the whole has been very good. We will remember it for a long time.
Posted by - Ms. Teresa Rattenbury, 23-Dec-2013

We just wanted to thank you

We just wanted to thank you and the rest of the people working with your travel company for the holiday we had in Sri Lanka. Our guide, Sarath, was exceptional and his kindness, patience and friendliness made a big difference. The highlight for us was the tour itself. There was so much history, culture and wildlife for us to enjoy and for my partner’s first visit to a more exotic location, we could not have picked a better country to visit.

Yours sincerely, Kevin& Annette
Posted by - Mr. Kevin Dee, 23-Dec-2013

The whole thing was absolutely wonderful

We just wanted to thank you and the rest of the people working with your travel company for the holiday we had in Sri Lanka. Our guide, Sarath, was exceptional and his kindness, patience and friendliness made a big difference. The highlight for us was the tour itself. There was so much Just a quick note to thank you for organising our recent tour. The whole thing was absolutely wonderful. Sri Lankan airlines were excellent, the hotels were of a very good standard especially Lion Rock, the places we visited were extremely interesting and the Maldives diving suited us perfectly.

By far the best thing in the whole experience was our driver/guide Ruky ! We have already told him this and also the office in Columbo but you have certainly got a treasure there .

We have already recommended Elegant Travels to friends and have several more recommendations yet to make.

Thanks again and I hope your leg has repaired itself

Margaret and Berry

Posted by - Mrs. Margaret Kerr, 23-Dec-2013

Many Thanks for organising our holiday to Sri Lanka

Just a little email to say many Thanks for organising our holiday to Sri lanka on the above dates.
Jemima and myself returned home safely last night, we were both extremely impressed with how smooth the whole holiday went from start to finish. There were no problems or issues at all.

Our guide was Hermal Fernando for 6 days and I have nothing but praise for him.
He made us feel safe and comfortable and more like a good friend rather than a guide, his driving was impeccable and his English was superb and his Knowledge of his country’s History, he also showed us little things that were not on the itinerary but we were glad he did – such as a Rubber tree plantation and Tea Factory.

I learnt so much about your country Thanks to Hermal! He is an asset to your company.

All hotels surpassed our expectations being clean tidy food being great and staff so friendly.

I will without hesitation recommend your company to all of my friends

Many Thanks again every single penny was well worth it for this holiday-

Paul Hadley and Jemima Vickers

Posted by - Mr. Paul Hadley, 23-Dec-2013

Whole tour has been excellent

Whole tour has been excellent. Lots to see and we have been pleased that we booked with Elegant Travels.
Posted by - Ms. Margaret Miller, 23-Dec-2013

Wedding in Sri Lanka

WE had our wedding at the Mount Lavinia hotel and it was just perfect. The hotel catered for all our needs and were there on hand to help out with the day. The pricing was so affordable and it was great to get upgraded on the wedding night and next night. Only issue we had was the DJ. We used DJ Prickley Perera from M ENTERTAINERS DJ CREW. They brought their friends and started drinking our alcohol and also stole a handbag. Security had to deal with them. Apparantly they are known to do this. Stay away from them.
Posted by - Mr. Neil Fernandez, 20-Nov-2013

Very enjoyable

Very enjoyable tour. Fantastic chauffer. Best activity white water rafting.
Posted by - Mr. Jonathan Irwin, 10-Oct-2013

Really enjoyable & memorable trip

Really enjoyable & memorable trip. Lovely people & chauffer Rucky was brilliant.
Posted by - Mr. Simon Johnson, 10-Oct-2013

Better than expectations

Everything that was in the itinerary was in line with or better than expectations.
Posted by - Mr. Martin Johnson, 10-Oct-2013

Our whole experience has been fabulous

Our whole experience has been fabulous. From when we booked in March through to the end of our holiday we have received an excellent service from everyone involved. Thank you.
Posted by - Mrs. Hilary Hindley, 10-Oct-2013

Thoroughly enjoyable

Thoroughly enjoyable tour and would strongly recommend.
Posted by - Ms. Suzanne Webster, 10-Oct-2013

The whole thing has been a wonderful

The whole thing has been a wonderful experience from the people we have met. The service we have experienced and the various location.
Posted by - Mr. Dean Hammond, 13-Sep-2013

We enjoyed very much

We enjoyed very much and much of this was due to taking all the responsibilities for arrangements and hence we could relax.
Posted by - Ms. Karen Knight, 13-Sep-2013

Most thoroughly enjoyed

Most thoroughly enjoyed. Well organized.
Posted by - Mr. Peter Davies, 13-Sep-2013

We thoroughly enjoyed the tour

We thoroughly enjoyed the tour and felt extremely well looked after by Lalith our chauffer.
Posted by - Ms. Erene Banks, 13-Sep-2013

Would like to let you know that we had a wonderful time

We have just returned from our holiday in Sri Lanka and would like to let you know that we had a wonderful time. I cannot praise our guide/driver Sarath Samarasinghe highly enough his english was excellent and was very knowledgeable and helpful with everything and would not hesitate to ask for him if and when we return to sri lanka. Thanks for all you help. Yvonne.
Posted by - Mrs. Yvonne Greenfield, 13-Sep-2013

Tour was very worth

Tour was very worthwhile in gaining and cultural experience of Sri Lanka over six days.
Posted by - Ms. Karishma Patel, 02-Aug-2013

Excellent holiday

Excellent holiday, excellent chauffer, tours were everything and a lot more.
Posted by - Ms. Sally Wywlonn, 02-Aug-2013

Had an amazing time

Had an amazing time. Upali is a credit to your company. People like him make the holiday and allow us to recommend your company.
Posted by - Mr. William Arnold, 02-Aug-2013

A perfect introduction to a beautiful country

A perfect introduction to a beautiful country. We were made to feel very welcome and encountered only friendly, courteous and kind people throughout. Faultless service and beautiful surroundings. Sri Lanka really is the ultimate holiday destination.
Posted by - Mrs. Fiona Grant, 18-Jul-2013

We would like to thank you for organising our tour of Sri Lanka and stay in the Maldives

We would like to thank you for organising our tour of Sri Lanka and stay in the Maldives, we both thoroughly enjoyed ourselves, the Priyankara Hotel had organised a birthday cake for Julie and our stay in the Maldives was started with a bottle of bubbly and fruit tray on arrival in the wonderful room 135 the view was just magnificent. The only down side was the initial room allocated to us in the Hill Top Kandy it was just not up to standard but after discussion with the reception they moved us into a much better room and the stay was good.

We would like to give a special mention to Sarath, our driver/guide he was just fantastic and made the holiday even more special with his great knowledge and outstanding professionalism, his car was always cleaned each morning and was very comfortable to travel in, he made sure that we were well looked after throughout the tour, the information he gave us on all the points of interest was passed over in a very easily understood way and he made the facts about the various sites we visited very interesting, I would like to give him special praise for making the holiday so memorable.

We found the people of Sri Lanka to be very friendly and the country as a whole to be one of great beauty with some amazing historical and religious sites to visit. Thank you once again for what you did, we will not hesitate to recommend Sri Lanka as a fantastic holiday destination and Elegant Travels would be my recommended choice of travel advisers.


Best regards

Graham & Julie Taylor
Posted by - Mr. Graham Taylor, 18-Jul-2013

Had such a wonderful holiday in Sri Lanka

I just wanted to write and tell you that we had such a wonderful holiday in Sri Lanka. The mix of touring and resting by the beach was a great combination. All the hotels were good and we especially liked the Mermaid Hotel which has a really friendly, relaxed atmosphere and the staff were so efficient, friendly and helpful.

We cannot speak highly enough of Upali our guide and driver, he taught us so much about the history of Sri Lanka and he made each day in his company interesting and enjoyable.

Best wishes

Carol and Ken Hadley
Posted by - Mr. Carol Hadley, 02-Jun-2013

Very well put together throughout

Very well put together throughout. Chauffer ensure we saw as much as possible and is very proud of his country + his job.
Posted by - Mr. Timothy Aaron, 16-May-2013

Had an amazing time

Had an amazing time. Good hotel choice. Everyone should stay at Rain Forest Edge. It is fantastic. Our chauffer was brilliant. He took care of us very well. Was great at explaining out things along our journey.
Posted by - Ms. Jen Boyde, 18-Jul-2013

This has been a brilliant holiday

This has been a brilliant holiday that has exceeded our expectations. Sri Lanka is a wonderful holiday destination with so much to see and do. We want to recommend other people to experience what we were enjoyed.
Posted by - Mr. Don Morgan, 09-Apr-2013

Amazing Tour

Amazing tour throughout saw so much. Hotels, food, very good. Driving by Mewan was excellent and his guidance not just work things, but my safety in resort, what things I would need footwear, umbrella, etc… I didn’t need to think so much about anything.
Posted by - Ms. Gillian Rutter, 18-Jul-2013

Wow ! Amazing !

Wow ! Amazing ! A totally wonderful life experience. Loved it.
Posted by - Mrs. Julia Davies, 14-Mar-2013

Wonderful holiday

Thank you for arranging our wonderful holiday in Sri Lanka and the Maldives. From beginning to end it was a fantastic experience. Special thanks to our driver Cami who gave his all in ensuring we had a holiday experience that we woul never forget. Everything ran like clockwork. We would recommend Elegant Travels to anyone.

Once again, thank you
June Nightingale and Wendy Dumelow - February 2013
Posted by - Mrs. June Nightingale, 27-Feb-2013

Absolutely delighted with our holiday

Absolutely delighted with our holiday in particular. Thank you to our chauffer for his knowledge, patient and flexibility. Additional thank you to Elegant Travels for organizational skills. All hotels recommended.
Posted by - Ms. Darja Tolkaciova, 06-Feb-2013

Our tour exceeded our expectations

Our tour exceeded our expectations. Sri Lanka is a beautiful island and we found it more prosperous and generally cleaner than we expected.
Posted by - Mr. Peter Gattinesi, 06-Feb-2013

Very well organized

Very well organized. Tour lived up to / exceeded expectations. If our health holds good we would like to visit Sri Lanka again. It is a beautiful country with most friendly people.
Posted by - Mr. Michael Duke, 06-Feb-2013

A thoroughly enjoyable tour

A thoroughly enjoyable tour. Well organized and perfectly executed. Thanks totally to the professionalism and character of our chauffer Lucky.
Posted by - Mr. Robert Blair, 06-Feb-2013

I just wanted to say thank you for arranging such a wonderful holiday for us

We have recently returned from Sri Lanka and I just wanted to say thank you for arranging such a wonderful holiday for us. All the arrangements for travel and our stays at the hotels worked perfectly and all our visits were very interesting. Our chauffeur and guide, Sarath, was outstanding. he was knowledgeable and helpful, a real gentleman. The first few days were hectic but the places we visited were very interesting and it was very worthwhile. The hotels without exception were extremely good and the food provided was excellent. So thank you very much for arranging an outstanding and memorable holiday. I have attached my favourite photograph of the trip, which is of my wife meeting an elephant on the beach at Kalutara.

Best wishes,

Doug Coombs
Posted by - Mr. Douglas Coombs, 06-Feb-2013

The tour is fantastic

The tour is fantastic and we wish we could have spent more time here.
Posted by - Ms. June Pawell, 16-Jan-2013

It was very well organized

Once again it was very well organized and would recommend to anybody.
Posted by - Mr. Harish Amin, 16-Jan-2013

We have had an excellent holiday

We have had an excellent holiday with a very knowledgeable guide. Ranjith is a very nice and pleasant man who has looked after us and given us much guidance.
Posted by - Mr. Robert Baxter, 16-Jan-2013

Wouldn’t hesitate to use Elegant Travels again

Sri Lanka liked up to our expectations. The chauffer was excellent and the accommodation overall was good. Wouldn’t hesitate to use Elegant Travels again.
Posted by - Mr. Martyn Smith, 16-Jan-2013

Very well organized and enjoyable holiday

Very well organized and enjoyable holiday. Would recommend country as a holiday destination. Special thanks to Ignatius for making our excursions enjoyable and for driving several hours a day.
Posted by - Mr. Francis Chu, 16-Jan-2013

I have loved my stay in Sri Lanka

I have loved my holiday in Sri Lanka. Really enjoyed the tour with Sarath and really enjoyed Palagama Beach Resort.
Posted by - Ms. Nicky Spencer, 16-Jan-2013

The whole tour has been very enjoyable

The whole tour has been very enjoyable from start to finish. Upali has been a fantastic chauffer and his knowledge excellent. We have enjoyed everything we have done.
Posted by - Mr. Alan Wearing, 16-Jan-2013

A big thank you for organising such an amazing holiday

A big thank you for organising such an amazing holiday/flights/hotel and wedding for us at Eden Resort, Sri Lanka between 2nd December and 10th December. We had a brilliant time.

Thanks
Lorraine Houghton
Posted by - Ms. Lorraine Houghton, 16-Jan-2013

It has been a holiday of a life time

It has been a holiday of a life time. Beautiful country and people.

The tour was organized, really well and once again a big thank you to our guide and driver for ensuring our trip was successful and safe.
Posted by - Mrs. Pauline Lawrance, 13-Nov-2012

This was a very special experience

This was a very special experience. Well organized from the start. Our trip was made ever more special by the fact that our chauffer is an exceptional guide. He was always reliable punctual and extremely knowledgeable. His pleasant good human made all the difference.
Posted by - Mr. Peter Swift, 13-Nov-2012

Our chauffer made this a fantastic holiday

Our chauffer made this a fantastic holiday. His knowledge, punctuality, driving, local contacts made a big difference.

Friendly, courteous, smiling, punctual and excellent people skill.
Posted by - Mr. Richard Larner, 13-Nov-2012

It was absolutely superb, huge, awesome

It was absolutely superb, huge, awesome. Our arrangements ran extremely smoothly and our guide driver Kaz was brilliant. We saw so much of your magnificent country thanks to your punctilious organization combined with the unstinting work of Kaz and his team.

I would recommend your company without hesitation to anyone seeking any sort of holiday or trek in Sri Lanka, the people are truly genuine and they are a proud, honorable, peaceful and respectful nation. I talked to many people from different backgrounds and religions. I learnt a lot from these conversations.

Kandy and the elephant orphanage was life changing experience, we got so close to the elephants at one stage it was almost like being one amongst them.

Kaz took us to many different cultural aspect of the country, eating natural pineapple, herbal tour and to see all the many fine gems your country are famous for. He was a very competent driver and his knowledge of the country was exemplary. He drove us with confidence, equanimity, pragmatism and assurance to all our destinations. Please pass on our personal thanks for his endeavor and professionalism, especially for his patience in our somewhat intemperate condition at times! His byriana restaurant was hot. Tidy, we like that!

The hotel was very good: great friendly staff, lovely surroundings and great pool. I particularly enjoyed the food because I could eat three curry's a day!

As for the cricket, it was amazing. What can I say, we supported Sri Lanka all the way, great game versus Pakistan but unfortunately we fell short to an inform West Indies team. I have been to many international sporting fixtures but I have never witnessed the like of the T20 in Sri Lanka. It brought all the nations and people together. What a ground in Colombo! It was extremely atmospheric to see and to hear nearly 50,000 people support their nation in the final was particularly rousing and albeit, a healthy partisan crowd, it extremely well managed by the organizing committee. The Police, Army, Stewards were stalwarts in their duties and maintained control with a friendly purpose. I did not witness one arrest or any foul play. Well done Sri Lankan Security.

I would like to reiterate that this was a magnificent tour which is testament to all your hard work.

Kind and sincere regards.

Will
Posted by - Mr. William Nelson, 13-Nov-2012

The holiday was everything we could have wanted and all the arrangements and plans fell into place as expected

The holiday was everything we could have wanted and all the arrangements and plans fell into place as expected.
You and your colleagues both here and in Sri Lanka should take great credit for what was a fantastic holiday.

We were met off the plane promptly and then for the next 4-5 days were looked after by Chami (guide) and the driver.
They were knowledgeable and helpful without being too 'pushy' and proved very flexible in adjusting the arrangements
each day to suit our needs whilst also making suggestions to make additional stops (e.g. tea plantation outside
Kandy) or adjust the schedule (evening at Temple of the Tooth instead of morning). This was on top of irregular stops
to look at things or to taste fruit alongside the road (king coconut. mangosteen, rambutan....).

Hotel Mermaid was as expected with the food probably even better than expected with a large range of choice which varied
from day to day. Facilities were good - especially for two teen-age boys with table tennis, swimming, squash and cricket
played everyday (I managed the cricket!). The staff and facilitators were without exception helpful and freindly. Wi-fi for the
quests even became available on our second day - which delighted Rob and Will.

Hotel choices for the tour were excellent too. The Sigiriya hotel was isolated but peaceful - and after a day's travelling straight
off the plane this was just what was required. The Hotel Suisse in Kandy was another inspired chioce - old colonial syle with
large rooms. The stop-over in Colombo on the last evening went well - the boys enthralled by the community of people walking
and playing at Galle fort. They also could not believe the Cinnamon Hotel - it's size and 5-star status - and that we actually
had a meal there - quite easliy the best buffet I have ever been privileged to have eaten from (anywhere anytime). Thank-you
for that.


Please keep in touch - I would be interested to know what Elegant Travels plans to do in the future.

Regards
Mark
Posted by - Mr. Mark Nicol, 20-Sep-2012

Have toured several countries and this was easily the best

Have toured several countries and this was easily the best, thanks for our excellent chauffer guide.

Our chauffer guide given us an authentic and realistic sight into Sri Lanka and culture. He has been excellent throughout our trip. Lots of local knowledge and added experiences we were not expecting.
Posted by - Ms. Hannah Driscoll, 30-Jul-2012

The stay in Sri Lanka was fantastic for me and my guests

Many thanks for all your help. The stay in Sri Lanka was fantastic for me and my guests.

Bose Kaspathy
Posted by - Mr. Bose Kaspathy, 30-Jul-2012

We were very impressed

Our chauffer guide was patient & thoughtful. He treated us to Coconuts, Bananas, Durians & mineral water during our journey. He was able to explain the important things clearly & interestingly.

We were very impressed & happy with the Hill Club Hotel. Excellent stay. We also liked the Paradise Beach Hotel who tried their best.

We appreciated the ability to plan our own itinerary which made our trip very enjoyable and not too tiring.
Posted by - Ms. Lilian Chan, 02-Jul-2012

Like to thank everyone at Elegant Travels for giving us such a memorable holiday

We would just like to thank everyone at Elegant for giving us such a memorable holiday. The Sri Lankan tour was magnificent. Our guide Kamal was knowledgeable (he seemed to know everyone on the island!), flexible and fun. He became a friend.

As you know we had a problem at the beach element of our holiday. The hotel was fantastic but the sea wasn't. Your speedy solution to send us to the Maldives was much appreciated and we finished our holiday, as intended, snorkeling.

We are so impressed by your holiday and the obvious care you have for your customers that we would recommend Elegant Travel to everyone and we are already doing so.

Best Wishes to all

Bill Dawson and Rebecca Woods
Posted by - Mr. Bill Dawson, 02-Jul-2012

Can only say no complaints from start to finish our trip

Can only say no complaints from start to finish. Also I read a survey in a British news paper saying Sri Lankans were the happiest people on the planet and I would say I would agree.

Cinnamon Grand & Mount Lavinia Hotel will visit again. Elephant Reach Hotel very good location for safari. Staff very nice at all hotels.
Posted by - Mr. John Newman, 02-Jul-2012

Thoroughly enjoyable experience!

We’ll recommend our holiday and chauffer’s excellent help in particular to all we saw. All hotels we stayed at are highly recommendable and each hotel had its own plus points.

Tour consultant’s help at the time of booking, to chauffer’s effort in his work as to where to be and at what time, have made this visit a thoroughly enjoyable experience.
Posted by - Mr. Melvyn Pittaway, 07-Jun-2012

Perhaps the best holiday we have ever had

Every day has been amazing, and it feels like we’ve been here for much longer than twelve days. I would (+ I will) recommend Sri Lanka, Elegant Travels, chauffer guide to everyone.

The holiday has far exceeded our expectations. It sounds like a cliché, but Sri Lanka has everything – great whether, incredible culture and history, wonderful plants and animals, delicious food western and Sri Lankan, lovely, kind, friendly people and first class hotels. WHAT A COUNTRY"
Posted by - Mr. Andrew Foord, 07-Jun-2012

We were very happy with the accommodation

Our chauffer guide looked after us extremely well and a real ambassador for Elegant Travels. He has a great sense of humor and is very knowledgeable about the country, its wildlife and country side.

We were very happy with the accommodation provided. Check-in was always well managed and smooth. Staff in general were friendly and willing to help.
Posted by - Mr. David Bonnett, 19-May-2012

Holiday you organized for us was absolutely superb

I just wanted to say the holiday you organized for us was absolutely superb, outstanding guide, excellent value for money and thoroughly enjoyable. I filled in the questionnaire in detail and gave to the guide. We will certainly recommend Elegant Travels to our friends and will look to you again in the future if we wish to go again.
many thanks,
Mary Cordall
Posted by - Mrs. Mary Cordall, 19-May-2012

Holiday you organized for us was absolutely superb

I just wanted to say the holiday you organized for us was absolutely superb, outstanding guide, excellent value for money and thoroughly enjoyable. I filled in the questionnaire in detail and gave to the guide. We will certainly recommend Elegant Travels to our friends and will look to you again in the future if we wish to go again.
many thanks,
Mary Cordall
Posted by - Mrs. Mary Cordall, 19-May-2012

You are to be congradulated to have such great people in your company

Our trip was enhanced by local representative. He took us to all our requested places. He was very patient and clearly explained everything and answered all our questions. He made our holiday even better than we expected.

We enjoyed all the hotels very much except Club Hotel Dolphin. The first time we stayed there was because the room was near the bar and activities so it was very noisy. But when we stayed at the end of the holiday we were given a quite room and we were pleased with it.

Every one we met had dealing with Elegant Travels were extremely good our holiday went smoothly even though we had lots of changes to hotels venues. You are to be congratulated to have such great people in your company.
Posted by - Mr. Harrison Tunnicliff, 18-May-2012

Very pleased with the holiday.

Very pleased with the holiday. Every thing went to plan and our driver(Upali)was very professional.The hotels were all good,especially the Fortress and the jetwing lighthouse in Galle.
We really liked the Ullagalla resort,but with hindsight,you probably need a minimum stay of 3 nights there.

Would happily recommend Elegent travels to anyone thinking of booking a trip to Sri Lanka.

Regards
Andrew Hutt.
Posted by - Mr. Andrew Hutt, 04-Jan-2012

Very pleased to inform you that we have been truly and overwhelming impressed by the tour and the arrangements made by Elegant Travel

My name is Mr Benjamin MacGregor, and with my partner, we are currently travelling through Sri Lanka on a tour organised by Elegant.

We have unfortunately misplaced the official feedback form provided by our driver, and hope this format will work in place of the feedback form.

Having not visited Sri Lanka previously, we did not know what to expect. As travelling professionals we think it is important to give direct feedback on our experience.

We are very pleased to inform you that we have been truly and overwhelming impressed by the tour and the arrangements made by Elegant. The driver was there to meet us when arranged at the airport with a clearly marked sign and a clean modern vehicle. He was polite, friendly and got us to our hotel promptly after the long flight.

After a few days rest, we were met by our second driver and tour guide for the cultural triangle section of the tour, Upali Gladwin. He was punctual, polite, professional but above all very welcoming. His manner from start to finish was simply outstanding. He was informative, having a great knowledge of local and international events and influences in Sri Lanka, its people, history and culture. Learning very quickly how manic the roads here are in Sri Lanka, having a driver who put our safety and comfort above all, which Upali did, made us feel safe, and as if we were not driving on Sri Lankan roads at all. We have driven with several other drivers since, and can honestly not say the same.

Upali's personable trustworthy manner was both re-assuring and something we feel is of great value, not only to travellers visiting a new country, but for Elegant and their operations. From dealing with hotels, vendors, ticket and tourist sites, and trying to do the best for the client in all aspects including comfort, safety and overall experience, Upali excelled and was without a doubt the major contributing factor to us having a wonderful trip and us being very pleased with Elegant's service.

We will without a doubt be personally recommending Upali to family and friends, and would when returning to Sri Lanka, insist on having him if available. We are happy to supply this reference and hope that Upali receives the recognition as a true ambassador to Sri Lanka and more importantly in this aspect Elegant travels.

Please feel free to contact me to re-affirm or clarify any of the above reference

Kindest Regards
Mr B MacGregor
Posted by - Mr. B MacGregor, 04-Aug-2011

Like to congratulate you on all the travel arrangements

My husband Bill and I travelled to Sri Lanka on 20th January 2011 returning on 4th February 2011.
I would like to congratulate you on all the travel arrangements that you made for us. The information you imparted beforehand was very useful.

During our visit, our guide Niro was excellent, very knowledgeable about his country and very informative regarding other cultures around the world.
We thoroughly enjoyed his company and his easy going manner. Nothing was too much trouble.
I would like you to bring this email and our praise for you and Niro to the attention of your Manager.

Once again thank you, I will recommend your company to others who wish to travel to destinations that you offer on your website.

Kind regards

Lee (Ela) Jackson
Posted by - Mr. Ela Jackson, 04-Apr-2011

Thank you for organising our trip

As I promised, I would contact you upon our return from holiday.

Firstly, thank you for organising the trip. It proved to be all I expected.

We were met, (despite a late arrival from Dubai), by your driver "Camal"
(spelling - don't know how it is), always prompt and on time, he was very cheerful and fun to be with. His English was excellent. The booked tours went very well. We also took another local tour with him privately. His knowledge and interest in our needs could not be faulted. Because he was a man born in Kandy, (the candy man - joke) he knew how best to visit the Temple of the Tooth and surrounding area at the best time and location to have the best viewing etc.

The Hotel at Wadduwa was as expected. One cannot expect 5* facilities from a 3* hotel. It was clean and friendly with plenty of food, entertainment and security.

Our visit to the Swiss Chalet Hotel was good (we arrived late evening) with a bonus of having the Royal Suite. Food was good. The only complaint was that there were several staircases to climb. But one cannot change an existing design. The views of Kandy were excellent with the hotel very close to the hilltop Buddha.

It was an excellent decision to take the day room at the Taj Airport hotel.
It enabled us to clean up and have a good meal before going to the airport, after a long day of travel in the heat and viewing the magnificent countryside.

The flight via Dubai gave the opportunity to stretch our legs on a long journey. The Emirates Airbus A380 legs of the journey proved to be the most comfortable with good seats and relative space for economy travel. The entertainment system is awesome.

Would we take another holiday in Sri Lanka? The short answer is YES.
Especially if we had Camal to escort us again. Really, we did a lot in a short time, so next time will need to be longer.

Best wishes.

Yours sincerely
Bruce GARBETT
Posted by - Mr. Bruce GARBETT, 10-Mar-2011

3rd trip with this company and more to plan

This was our third holiday with eleganttravel. Our first trip was to Malaysia (KL, Penang and Langkawi), second trip was SriLanka tour and Maldives (Negombo, cultural triangle, tea plantaion,Galle, Columbo then the Maldives) Our third was beach, safari and tea plantations)our holidays have been a wonderful trip of a lifetime experience's and we could not fault anything and I must say I am not the easiest to please when it comes to holidays. Attention to detail and the personal service received was absolutely outstanding. When you arrive in your destination everything is taken care of, your personal driver is there to meet and greet, the hotels chosen were fabulous, the tours with your personal tour guide are second to none. The guides are very knowledgable of not only the sights but of all the areas in which you visit so if you require a quick pitstop you can guarantee a clean restaurant/washroom where ever you are.
We felt so comfortable and confident with our previous experience's with this company we have not long returned from another tour of SriLanka with our 16 month old, we all had a fantastic time once again. Will be booking again soon.
Posted by - Mrs. Rachel Moeini, 28-Jan-2011

Thank you for booking such an enjoyable holiday for us

I just wanted to write and tell you how much we enjoyed the Cultural Triangle Tour that you booked for us.

Everything went well from the moment we landed at Colombo airport; we were met at the airport by representatives and taken to our hotel The Golden Star in Negombo.

Next morning our guide Hermal promptly arrived at our hotel looking very smart, ready to start our 6 day tour. He had extensive knowledge of Sri Lanka & answered every question we asked him and knew so much about the history of Sri Lanka. After a busy first day visiting temples and ancient cities we arrived at our first chosen hotel which they warmly welcomed us with a refreshing fruit juice.

Each morning Hermal would arrive promptly at the time arranged, the car having been cleaned inside and out ready for the day’s drive, this was done every day and sometimes it was very dirty having been through some very muddy roads. The tour came up to our expectations which we enjoyed very much, Hermal was polite & courteous & treated us with respect and we became firm friends & would certainly recommend him.

The hotels which the tour recommends were excellent, the only exception being the Golden Star Hotel at Negombo which requires more cleanliness.

Thank you Sanjay for booking such an enjoyable holiday for us, we shall always look back and remember what a nice time we had in Sri Lanka and thanks to Hermal for an excellent tour.
Posted by - Mrs. Gina Enfield, 24-Dec-2010

Had a wonderful time,great hotels, friendly people..

I would like to thank you for arranging our holiday in Sri Lanka.

We had a wonderful time,great hotels, friendly people and some of the most beautiful scenery I have ever seen.

We would very much like to return for a longer stay in a couple of years time and will certainly be booking through your company again.

Many Thanks.
Posted by - Tony Wright, 22-Nov-2010

Thanks for all you organised. All went well with the arrangements.

Just to let you know all went well with the arrangements.

Thanks for all you organised. I am likely to go to Sri Lanka again and will be in touch if I do.
Posted by - Guy Curry, 30-Nov-2010

Just returned from our fabtastic holiday in Sri Lanka

We have just returned from our fantastic holiday in Sri Lanka. We would like to say what a very well organised and managed experience it was. Thank you for such an excellent tour without a single problem. Our holiday exceeded our expectations thanks to the efficiency and organisation. Thanks again. We would definitely recommend Elegant travels to our fiends.
Posted by - Lesley and Richard, 07-Nov-2010

our trip to Sri Lanka went very well and we are grateful

Just to let you know our trip to Sri Lanka went very well and we are grateful to you to organise this for us. I just wanted to feedback to you that you were very kind and accomodating in helping us organise this trip.

The guide, Ignatius and the driver were very good and helpful - the hotels were of a high standard, clean and welcoming though we only a short time in a few of them and unable to use the facilities. However where we stayed for more than a day at both Eden Resort & Spa in Beruwela and the Galle Face in Colombo - the staff and facilities were excellent. The only negative feedback I can give is that for vegetarians even though the choice is there it gets a bit mundane as its the same everyday especially if one does not eat seafood and its worse if one does not eat eggs!.

You in particular was most helpful and I feel that I needed to let you know and am happy to let your manager know.

Thank you for your help - I have already passed the name of 'Elegnant Travels' to quite a few people and throughly recommend you.
Posted by - Dr Rakesh Patel, 04-Nov-2010

Huge thank you to you and your company for a fantastic holiday

We have just got back from our holiday to Sri lanka and I would just like to take this opportunity to say a huge thank you to you and your company for a fantastic holiday! We had the most amazing time and met so many wonderful people as well as seeing the most beautiful sights.

We would like to say thank you to you personally for making our holiday easy to book and for being such fantastic value for money. You were so helpful and went the extra mile to reassure us throughout the booking process.

We would also like to take this opportunity to say how amazing our driver Hermal was. He was so friendly and full of knowledge. We learnt so much from him and he made our holiday the best we have had. Hermal went the extra mile to make sure our trip was successful and we couldn't have asked for a better person. Please could you pass on our thanks to him and we would appreciate letting your company know how wonderful he is!!

We would certainly travel back to Sri lanka and I would have no hesitation in booking with Elegant travel again. I would highly recommend you to anyone looking to travel with you!!

Thank you so much to all at Elegant travel. We really appreciate all your hard work.

Best Wishes,

Posted by - Rebecca and Michael Rowland, 11-Aug-2010

we loved the island and had a truly memorable holiday

Forgive the delay in writing you this but I managed to pick up a bug on the aeroplane journey home and spent most of last week feeling rather poorly but it did not diminish the most fabulous time we have had in Sri Lanka. Thank you for all the effort and help you gave us in planning our holiday, we loved the island and had a truly memorable holiday. Niro was the most fabulous guide we could have wished for and we loved all the places we stayed in especially the unique Warwick Gardens! The overbooking at the Negombo Beach meant we were able to see Galle which we loved and thus feel that we travelled all over the island. I think the south coast is well worth the trip, the beaches were spectacular and Galle is becoming a very attractive town with its lovely shops and bars and all the refurbishment of the old quarter. We have lots of great memories and photos and have been telling all our friends to visit Sri Lanka!

Kind regards,
Louise Selby (www.louiseselby.com)
Posted by - Louise Selby, 02-Aug-2010

I had a fantastic holiday

I could NOT find a big bull elephant to take me through the tea plantations BUT I had a fantastic holiday.

I cannot tell you how thrilled I was with everything you arranged.

I was met at the airport by a really lovely guy with a cold car (the heat and humdity was blistering when I arrived at Columbo around 7am). He was very knowledgeable and a great, safe driver - despite countless tuk tuks trying to vie with him for the road - as well as buses and trucks and goats and cows - a lovely man. When I arrived at the Riverina although tired I soon perked up. The hotel was far nicer than I imagined and the staff very welcoming. The room wasn't the best (as it was located in the back of the hotel) but spotlessly clean, and perfect. The food in the restaurant was fabulous every day - I could not fault anything!

I met with a rep from the office after a few days - Namil - I think and he booked a car and driver to take me to the Sinharaja Rain Forest - a fabulous day out despite the leeches!

The holiday was perfect Sanjay and I will highly recommend Elegant Travels to my friends - already have one couple interested in trying Sri Lanka - after being hooked on Kerala for the past few years. I am also thinking of going back myself towards the end of the year and taking my mum along.
Its a beautiful island - warm and lovely people - pure paradise for me! I didn't do too much other than rent a bike from a local bicycle repair shop one day - for $3 - but it had no brakes or gears but got me from village to village. I was planning a trip to Hikkadua on the train but never managed to get that far. Only complaint was the return trip to the airport - another guy picked me up at 12 noon from the hotel for a 9pm flight - so I had a 5 hour wait but its a smashing airport - great shops and duty free so I actually didn't mind it one bit!

Hats off to you Sanjay and to Elegant Travel.

Thanks again.
Posted by - Sandee ,16-Apr-2010

Just to say a big thank you for arranging our holiday

Just to say a big thank you for arranging our holiday. We got the nest deal, the best room, had no problems with flights or taxis and for future holidays you will be my first choice.

Once again many thanks

Kind Regards
Posted by - Janet Quigley, 10-Mar-2010

Thank you for arranging a wonderful tour for us


Sorry for delay in emailing you, wanted to say thank you for arranging a wonderful tour for us, we really enjoyed it and had a great holiday, it was everything we expected and more, Kamal was our guide and he was fantastic, friendly and took us to so many lovely places and was an excellent guide, I have sent you a couple of photos of us with Kamal, we had 2 safari,s and an elephant ride , met Kamal,s friends and some very friendly people, Thanks again for booking a great tour for us, very much appreciated.

Kind Regards
Posted by - Ian Shreeve, 30-Jan-2010

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